A Guide To Frequently Asked Questions Regarding:
| QUICK DIRECTORY | |
| 24-Hour Security | 303.405.1383 |
| Altitude Authentics | 303.405.1300 |
| Aramark Entertainment | 303.405.1225 |
| Argus/Security | 303.405.1296 |
| Blue Sky Grill Reservations | 303.405.6090 |
| Box Office | 303.405.1111 |
| Community Relations | 303.405.1104 |
| Concierge (event nights only) | 303.405.1353 |
| Fan Development | 303.405.1117 |
| Guest Relations | 303.405.8548 |
| Group Sales/Sports | 303.405.7646 |
| Lost and Found | 720.931.1581 |
| Pepsi Center - Main Line | 303.405.1100 |
| Pepsi Center Tours | 303.405.8556 |
| Premium Services/Club/Suites | 303.405.1250 |
| The Lexus Club | 303.595.3987 |
| RPM Parking | 303.405.1299 |
| Season Ticket Services | 303.405.1200 |
| TicketHorse | 303.53HORSE |
What is the mailing address and phone number for the Colorado Avalanche?
Colorado Avalanche Hockey Club
Pepsi Center
1000 Chopper Circle
Denver, CO 80204
303-405-1100
Where can I send a letter/autographed items to a player or coach?
Attention: Individual Player or Coach
Colorado Avalanche Hockey Club
Pepsi Center
1000 Chopper Circle
Denver, CO 80204
*The Colorado Avalanche and its players/employees cannot be responsible for any item sent or guarantee its return.
Where does the team hold practices? Are they open to the public?
The South Suburban Family Sports Center in Centennial, Colorado serves as the Avalanche Practice Facility. Fans are welcome to attend Avalanche practices during the regular season; beginning with the start of the Stanley Cup Playoffs, practices are closed to the public. Practice times vary, but typically start at 10:30 a.m. or 11:00 a.m. on non-game days when the team is in town.
How can I get a pocket schedule?
Please send a self-addressed, stamped envelope (unsealed) to:
Colorado Avalanche
Attention: Pocket Schedule
Pepsi Center
1000 Chopper Circle
Denver, CO 80204
How can I get a merchandise catalog?
Avalanche merchandise can be found in the SHOP section on the homepage.
Does the Colorado Avalanche donate items to charity events and auctions?
The Colorado Avalanche and Kroenke Sports Charities are committed to being an important part of the community and to improving the lives of families and children in Colorado. Click here for more information on how to request donations.
What is the best way to contact someone about matters pertaining to Colorado Avalanche hockey?
You can send questions/comments to:
Colorado Avalanche Hockey Club
ATTN: Communications Department
Pepsi Center
1000 Chopper Circle
Denver, CO 80204
I have questions regarding my season tickets. Who should I contact?
Season Ticket Holders can contact the Season Ticket Services Department at 303.405.1200. If you are a member of the Prime Seat Club, you can contact the Avalanche Ticket Sales Department at 303.405.7646.
What are the age restrictions for children attending an Avalanche game?
For all Avalanche games, guests three years of age and older are required to have a ticket. Guests under the age of three years may sit in a ticketed guest's lap.
What are the official colors of the Colorado Avalanche?
PMS 647 Avalanche Blue
PMS 202 Avalanche Burgundy
PMS 877 Avalanche Silver
-or-
PMS 428 Avalanche Gray
PMS Process Black Avalanche Black
When did the Avalanche come to Colorado?
The Avalanche relocated to Denver from Quebec City during the summer of 1995.
I am an out-of-town visitor. What are the best places to stay if I come to an Avalanche game?
There are many fine hotels in downtown Denver within walking distance of Pepsi Center, including the Marriott City Center, Westin Tabor Center, Hotel Monaco, and Hotel Teatro. For a complete list of hotels and their locations and amenities, we recommend that you visit http://denver.org.
Contact Us
Feel free to tell us about any technical difficulty or comments/suggestions you have with our website at avalanche@pepsicenter.com. Please note that this email is only used for website-related questions.








