A Guide To Frequently Asked Questions Regarding:
| QUICK DIRECTORY | |
| 24-Hour Security | 303.405.1383 |
| Altitude Authentics | 303.405.1300 |
| Aramark Entertainment | 303.405.1225 |
| Argus/Security | 303.405.1296 |
| Blue Sky Grill Reservations | 303.405.6090 |
| Box Office | 303.405.1111 |
| Community Relations | 303.405.1104 |
| Concierge (event nights only) | 303.405.1353 |
| Fan Development | 303.405.1117 |
| Guest Relations | 303.405.8548 |
| Group Sales/Sports | 303.405.7646 |
| Lost and Found | 720.931.1581 |
| Pepsi Center - Main Line | 303.405.1100 |
| Pepsi Center Tours | 303.405.8556 |
| Premium Services/Club/Suites | 303.405.1250 |
| The Lexus Club | 303.595.3987 |
| RPM Parking | 303.405.1299 |
| Season Ticket Services | 303.405.1200 |
| Ticketmaster | 303.830.8497 |
- Fan Mail/Autographs
- Fan Clubs
- Team Practices
- Pocket Schedules
- Merchandise Catalogs
- Charitable Donations
- Internet
- General
What is the mailing address and phone number for the Colorado Avalanche?
Colorado Avalanche Hockey Club
Pepsi Center
1000 Chopper Circle
Denver, CO 80204
303-405-1100
Where can I send a letter to a player or coach?
Fan mail can be sent to:
Attention: Individual Player or Coach
Colorado Avalanche Hockey Club
Pepsi Center
1000 Chopper Circle
Denver, CO 80204
Can I send an item to be autographed?
Autograph requests should be addressed to the player/coach in question, and should include a self-addressed stamped envelope (unsealed) so the player/coach can return the item to you. Do not send an item to more than one player in the same envelope.
Some players receive an extremely large amount of fan mail and it may take a long period of time for a response. Fans should remember that players/coaches are not obligated to sign or return anything mailed to them. Any items are sent at your own risk; the Colorado Avalanche and its players/employees cannot and will not be responsible for any item nor guarantee its safe return.
Does the Colorado Avalanche forward fan mail and autograph requests to former players?
As we cannot guarantee the delivery of such items, they will be stamped UNKNOWN RECIPIENT and returned to the sender.
Can I e-mail Colorado Avalanche players and coaches?
No, but you can write letters to them.
Where can I go to get autographs?
Player autograph sessions organized through the Colorado Avalanche or a sponsor of the Colorado Avalanche will be promoted with dates and times at coloradoavalanche.com. Sometimes, a player’s agent may set up an autograph signing session, in which case the Club may not have prior notification.
It is recommended that fans do not try to get autographs of players around Pepsi Center, especially the player parking area. Players have been instructed not to stop and sign autographs around Pepsi Center due to the high volume of traffic and dangerous situations that can occur. A better place to try and get autographs would be at the team practice facility as the players are exiting after practice.
Is there a Colorado Avalanche Fan Club?
Not officially.
How do I receive an Avalanche Fan Pack?
Avalanche fan packs and player cards can be obtained by writing to:
Colorado Avalanche Hockey Club
Attention: Fan Pack Request
Pepsi Center
1000 Chopper Circle
Denver, CO 80204
Please be sure to include a self-addressed, stamped envelope (unsealed). A standard mailing envelope is adequate. Fan pack requests via email will not be honored.
Where does the team hold practices? Are they open to the public?
The South Suburban Family Sports Center in Centennial, Colorado serves as the Avalanche Practice Facility. Fans are welcome to attend Avalanche practices during the regular season; beginning with the start of the Stanley Cup Playoffs, practices are closed to the public. Practice times vary, but typically start at 10:30 a.m. or 11:00 a.m. on non-game days when the team is in town.
How can I get a pocket schedule?
Please send a self-addressed, stamped envelope (unsealed) to:
Colorado Avalanche
Attention: Pocket Schedule
Pepsi Center
1000 Chopper Circle
Denver, CO 80204
How can I get a merchandise catalog?
Merchandise catalogs are not available for 2008-09. A great selection of Avalanche merchandise can be found in the SHOP section on the homepage.
Does the Colorado Avalanche donate items to charity events and auctions?
The Colorado Avalanche and Kroenke Sports Charities are committed to being an important part of the community and to improving the lives of families and children in Colorado. Click here for more information on how to donate items.
What is the best way to contact someone about matters pertaining to Colorado Avalanche hockey?
You can send questions/comments to:
Colorado Avalanche Hockey Club
ATTN: Communications Department
Pepsi Center
1000 Chopper Circle
Denver, CO 80204
I have questions regarding my season tickets. Who should I contact?
Season Ticket Holders can contact the Season Ticket Services Department at 303.405.1200. If you are a member of the Prime Seat Club, you can contact the Avalanche Ticket Sales Department at 303.405.7646.
What are the age restrictions for children attending an Avalanche game?
For all Avalanche games, guests three years of age and older are required to have a ticket. Guests under the age of three years may sit in a ticketed guest's lap.
What are the official colors of the Colorado Avalanche?
PMS 647 Avalanche Blue
PMS 202 Avalanche Burgundy
PMS 877 Avalanche Silver
-or-
PMS 428 Avalanche Gray
PMS Process Black Avalanche Black
When did the Avalanche come to Colorado?
The Avalanche relocated to Denver from Quebec City during the summer of 1995.
I am an out-of-town visitor. What are the best places to stay if I come to an Avalanche game?
There are many fine hotels in downtown Denver within walking distance of Pepsi Center, including the Westin Tabor Center, Hotel Monaco, and Hotel Teatro. For a complete list of hotels and their locations and amenities, we recommend that you visit http://denver.org.
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